Skype offers live chat, a knowledge base, and a community hub. Skype’s clean interface is well-known and easy to navigate.Īs Skype is no longer marketed as a business product, the tool does not provide any phone-based customer support.

Skype translate (translates voice calls, video calls, and instant messenger chats in real time).

Live subtitles (11 languages supported).

“Meet now” (users can start a chat or video conference without signing up for an account).

Skype offers a completely free version for individuals and businesses, but as the tool supports a maximum of 50 meeting participants, it’s unlikely to be a fit for larger businesses and enterprises.įor a free tool, Skype is feature rich. Its business solution, Skype for Business, will be retired in July 2021, and will be replaced with Microsoft Teams. Skype, purchased by Microsoft in 2011, is one of the most well-known video conferencing tools on the market. There’s also a decent free version with up to 100 participants/meeting and unlimited meeting usage, but meetings are limited to 40 minutes. Each pricing band supports a different number of maximum meeting participants and meeting durations. You can expect to pay between $14.99/month per host to $19.99/month per host for a Zoom Meetings plan. This ranges from submitting support tickets, live chat, phone, and dedicated customer success managers. In terms of customer support, the level you get depends on the plan you choose. The solution is very easy and intuitive to use, and integrates well with many other packages, such as Microsoft Teams and Outlook, Slack, and many others.ĭepending on the plan, Zoom Meetings can support up to 1,000 meeting participants. It’s also a very scalable tool, suitable for small businesses, individual users, enterprises, educational institutions, healthcare organizations, and a wide variety of industries. The tool rose to popularity during the early stages of the coronavirus pandemic, and has massively expanded its user base due to a combination of affordable pricing and rich features.

Zoom Meetings is a popular video conferencing tool that offers a wide range of features such as screen sharing, Zoom Webinars, Zoom Chat, a whiteboard and drawing tools, customizable meeting backgrounds, and personal meeting rooms - and of course, video conferencing.

Skype video conferencing hardware